Privacy and data protection
The 188bets handles your personal data responsibly and transparently. This policy explains exactly what we collect, how we use it, how we store it, and what rights you have as a data subject — all in compliance with the LGPD (Lei 13.709/2018).
How we protect you
Our approach to privacy is built on concrete practices — not just promises. See what 188bets does to protect your data on a day-to-day basis.
All data transmitted between your device and the servers of 188bets — whether you are making a deposit via Pix, completing registration, or accessing your account — travels through SSL-encrypted channels, preventing interception by third parties.
The 188bets does not use your data for purposes beyond those described in this policy. Your registration data, betting history, and payment information are used solely to operate your account and meet legal obligations — never sold for third-party commercial purposes.
All data processing practices of 188bets follow the principles and obligations of the General Data Protection Law (Lei 13.709/2018) — including the legal bases for processing, data subject rights, and retention periods.
As a data subject, you have the right to access, correct, port, and request the deletion of your personal data at any time. The 188bets provides a direct channel to the Data Protection Officer (DPO) to handle these requests without red tape.
The 188bets never sells, rents, or shares your personal data with marketing companies, data brokers, or any external entity for commercial purposes. Data is shared with partners only when strictly necessary to deliver the services you have engaged.
When this policy is updated in a meaningful way, you will be notified by email and via a notice on your account dashboard before the changes take effect. You will always know what is being changed and why, with enough time to review and respond.
Full document
By using any service on the platform 188bets (https://188bets.wine), you agree to the data processing practices described in this policy. We recommend reading it in full. If you have any questions, please reach out to our team through the contact channel listed at the end of this document.
The controller responsible for processing your personal data is 188bets, operator of the platform available at https://188bets.wine. For the purposes of this policy, "controller" refers to the entity that determines the purposes and means of personal data processing, as defined by the LGPD.
To exercise your rights as a data subject or for matters related to this policy, you may contact our Data Protection Officer (DPO) at contato@188bets.wine or via the live chat available 24 hours a day on the platform.
This policy applies to all 188bets platform users in Brazil, regardless of the device used — mobile, tablet, or desktop.
The 188bets collects personal data in the following situations and categories:
Data provided directly by you:
Data collected automatically during platform use:
188bets collects only the data necessary for the stated purposes. We do not collect sensitive data such as racial origin, religious beliefs, or genetic or biometric data beyond what is strictly required for identity verification.
The data collected by 188bets are used exclusively for the following purposes, each with a corresponding legal basis under the LGPD:
| Purpose | Legal Basis (LGPD) |
|---|---|
| User account creation and management | Contract performance |
| Processing deposits and withdrawals | Contract performance |
| Identity verification (KYC) and fraud prevention | Legal obligation / Legitimate interest |
| Anti-Money Laundering (AML/CFT) | Legal obligation |
| Account and transaction communications | Contract performance |
| Sending promotions and updates (with opt-out option) | Consent |
| Platform improvement and usage analysis | Legitimate interest |
| Customer Support | Contract performance |
The 188bets does not use your data for purposes incompatible with those listed above without notifying you in advance and, where applicable, obtaining your consent.
The 188bets does not sell, rent, or transfer your personal data to third parties for commercial purposes. Sharing only occurs in the situations below, always limited to the minimum necessary for each purpose:
All third parties that receive data from 188bets are subject to contractual confidentiality and data protection obligations compatible with the LGPD.
188bets never shares your data with third-party marketing companies, advertising networks, or social media platforms without your explicit prior consent.
The personal data processed by 188bets are stored on servers with technical and organizational security measures appropriate to the level of risk involved in the processing. Key measures include:
In the event of a security incident affecting your personal data in a way that creates significant risk, 188bets will notify the National Data Protection Authority (ANPD) and affected data subjects within the legally required timeframe, in accordance with Art. 48 of the LGPD.
No system is 100% breach-proof. That's why we recommend using a strong, unique password for your 188bets account and enabling two-factor authentication whenever available.
The 188bets uses cookies and similar technologies to ensure the platform functions correctly, improve the browsing experience, and collect aggregated analytics data. The types of cookies used are:
You can manage your cookie preferences through the banner displayed on your first visit or via your browser settings. Disabling essential cookies may prevent access to certain features of the 188bets.
The LGPD grants you, as the data subject whose personal data is processed by 188bets, the following rights — all of which can be exercised by submitting a request to our DPO:
To exercise any of these rights, please contact our DPO by email at contato@188bets.wine with the subject line "LGPD Rights". The 188bets will respond within 15 business days.
The 188bets does not offer services to anyone under the age of 18. Registration on the platform requires users to declare they are 18 or older and to provide a valid CPF. We apply active age verification procedures, including photo ID analysis as part of the KYC process.
If we identify that an account was created by a minor, it will be closed immediately, balances will be frozen, and the case will be handled in accordance with applicable legal obligations. We do not knowingly collect data from anyone under 18.
If you believe a minor is using the 188bets, please contact us immediately via live chat so we can investigate and act with the appropriate urgency.
Gambling is prohibited for anyone under 18 in Brazil. 188bets takes this responsibility seriously and continuously invests in age verification tools.
The 188bets retains your personal data for as long as necessary to fulfill the purposes for which it was collected, or to meet legal and regulatory obligations. General retention periods are:
Once retention periods expire, data is securely deleted or anonymized so that the individual can no longer be identified.
The 188bets may update this Privacy Policy periodically to reflect changes in data processing practices, legislation, or the services offered. When changes are significant, you will be notified:
Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy. If you do not agree with the changes, you may request account closure before the effective date. The current version is always the one available on this page, with the update date indicated at the top of the document.
The Data Protection Officer (DPO) of 188bets is the official point of contact for matters related to this policy, the exercise of data subject rights, and security incidents. To get in touch:
The 188bets is committed to responding to personal data requests within 15 business days of receipt. In more complex cases, this period may be extended, with prior notice to the requester.
If, after reaching out to 188bets, you believe your rights as a data subject have not been adequately met, you may file a complaint with the National Data Protection Authority (ANPD), as set out in art. 55-J of the LGPD.
Questions about privacy or exercising your rights? Our team responds within 15 business days.
Sign up with 188bets knowing your data is protected under the LGPD.
Create My AccountLGPD in practice
The General Data Protection Law grants concrete rights to every Brazilian. See how to exercise them on the 188bets in a simple, straightforward way.
Request a copy at any time of all the data that 188bets holds about you. We respond within 15 business days with a full report.
Found incorrect or outdated information in your account? Request a correction through 188bets and we update records without any red tape.
Request deletion of data processed based on your consent. We retain only what the law requires for mandatory periods — everything else is deleted.
Request your data in a structured format for transfer to another service, in accordance with ANPD regulations. 188bets makes the file available within the legally required timeframe.
Object to processing based on legitimate interest that impacts your fundamental rights. 188bets will review your request and respond with a reasoned answer.
Withdraw consents given to 188bets at any time — such as receiving promotional communications — without affecting the processing that had already taken place before the withdrawal.
To exercise any of your rights, contact us at contato@188bets.wine with the subject line "LGPD Rights".
What you should know
Here we address the topics that most commonly raise questions about how 188bets handles your data on a day-to-day basis.
When you make a deposit or withdrawal via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, or TED, your payment data is transmitted through encrypted channels directly to authorized processors. The 188bets does not store full card details — only the masked information needed to identify the transaction. Pix keys are stored securely and used exclusively to process the associated transaction.
Before processing your first withdrawal, 188bets may request a copy of a government-issued ID (RG, CNH, or passport) and proof of address. This process is required by anti-money laundering regulations and serves to protect your account from unauthorized use. Submitted documents are stored in encrypted form and accessed only by authorized members of the compliance team.
The 188bets records your betting history — across football, e-sports, slots, live casino, crash games, and other categories — for operational purposes (displaying your statement, calculating VIP Program cashback) and responsible gambling purposes (identifying patterns that may indicate risk). This data is never sold or shared with third parties for behavioral analysis or marketing without your explicit consent.
If you no longer wish to receive promotional emails or notifications from 188bets, you may opt out at any time by clicking the "unsubscribe" link in the footer of any promotional email, or by adjusting your communication preferences in your account dashboard. This does not affect transactional communications related to your account and financial transactions, which will continue to be sent for operational reasons.
Our commitment in numbers
The 188bets handles your data with full responsibility, in compliance with the General Data Protection Law (LGPD — Lei 13.709/2018). To exercise your rights as a data subject or for questions about this policy, please contact us at contato@188bets.wine. Also check out our Terms and Conditions and our Responsible Gambling.
Our team and DPO are available around the clock to answer any questions about this policy. If you're ready to get started, create your account with the confidence of knowing your data is in good hands.
Play responsibly. Betting is for adults aged 18 and over. Responsible Gambling.