188bets Terms and Conditions: Clear Rules for a Fair Experience

1. Acceptance of Terms

These Terms and Conditions constitute a legal agreement between you, the user, and the 188bets. By registering on the platform, making a deposit, placing a bet, or using any feature available on the site, you confirm that you have read and fully accept the conditions described herein.

The 188bets reserves the right to update these terms periodically. Changes will be communicated with reasonable notice via platform announcements and/or to your registered email. Continued use of the services after being notified of changes constitutes acceptance of the updated terms.

2. Registration and Eligibility

To create an account on 188bets and use the platform's services, the user must meet all of the following requirements:

• Be at least 18 (eighteen) years of age.
• Be an individual residing in Brazil with a valid CPF.
• Have the legal capacity to enter into contracts under Brazilian law.
• Not be enrolled in any gambling self-exclusion programs in Brazil.
• Not have had an account closed for terms violations on any platform within the same group.

Each individual may maintain only one active account on the 188bets. Creating multiple accounts to accumulate bonuses or circumvent restrictions is strictly prohibited and will result in the immediate closure of all accounts involved, with bonus balances forfeited.

By registering, the user confirms that all information provided is accurate and complete. The 188bets may request identity verification at any time — especially before processing withdrawals — and reserves the right to suspend the account while verification is pending.

3. Your 188bets Account

You are solely responsible for the security of your login credentials (email and password). Do not share your login information with third parties. Any activity carried out from your account is your responsibility, even if it was not performed by you — except in cases of compromise that have been duly reported and verified.

If you suspect unauthorized access to your account, contact the support team at 188bets via the live chat available on the platform. The support team will proactively block access and begin the account recovery process.

The 188bets may suspend or close accounts that show:

• Suspected fraud, match-fixing, or bonus abuse.
• Use of automated tools, bots, or software to gain an unfair advantage.
• Providing false information during registration or identity verification.
• Violation of any clause of these Terms and Conditions.

4. Deposits & Withdrawals

The 188bets accepts the following deposit and withdrawal methods, all operated in BRL (R$):

• Pix — preferred method; deposits processed in seconds, withdrawals in up to 5 minutes as standard and on a priority basis for VIP members.
• Boleto bancário — credited within 1 business day after clearing.
• Credit and debit card — Visa and Mastercard accepted.
• PicPay — Brazilian digital wallet, fast processing.
• Mercado Pago — digital wallet integrated into the Mercado Livre ecosystem.
• TED bank transfer — via Nubank, Itaú, Bradesco, Banco do Brasil, and other Brazilian financial institutions.

The minimum deposit is R$ 20.00. The minimum withdrawal is R$ 50.00. No fee is charged by the 188bets on withdrawals — the amount requested is the amount received in your account. Withdrawals may be subject to identity verification before processing, especially for amounts above a certain threshold or on the first request.

Withdrawals can only be made to accounts held in the name of the account holder at 188bets. Withdrawals to third-party accounts are not permitted. Withdrawals from a balance consisting solely of bonus funds where the rollover has not been completed are not allowed — the balance eligible for withdrawal consists only of real funds and profits generated after the bonus conditions have been fully met.

5. Bonuses & Promotions

The 188bets offers different types of bonuses and promotions, including a welcome bonus, weekly cashback, free spins, reload bonuses, and VIP Program benefits. Each promotion has specific conditions communicated at the time of the offer. The general rules that apply to all bonuses are:

• The welcome bonus is exclusive to new registrations — one per CPF and per email address.
• All bonuses have a defined expiry date. Bonuses that are unused or have an incomplete rollover after the deadline are automatically cancelled.
• Bonus balances cannot be withdrawn directly — only profits generated from the use of the bonus, after the rollover requirement has been fully met, are eligible for withdrawal.
• Bets with odds below 1.50 on sports markets may only partially count toward meeting the rollover requirement.
• The 188bets reserves the right to cancel bonuses in cases of misuse, promotion abuse, or the creation of multiple accounts.
• Bonuses are non-transferable between accounts.

The weekly cashback is calculated based on net losses (losing bets minus winning bets) from the previous week, excluding bonus balances. The credit is applied automatically every Monday. The percentage varies according to the player's VIP level, as detailed on the VIP Program.

6. Sports Betting Rules

Sports betting at 188bets cover football (Brasileirão Série A, Copa do Brasil, Copa Libertadores, state championships, and international leagues), volleyball, basketball (NBB), MMA/UFC, e-sports (CS2, League of Legends, Valorant, Free Fire, Dota 2), and many other sports. The following general rules apply:

• Confirmed bets cannot be cancelled by the user, except in situations covered by the cashout policy available on selected markets.
• Cancelled or postponed events delayed by more than 24 hours will have bets refunded to the player's balance.
• In the event of a technical error that produces clearly incorrect odds, the 188bets reserves the right to void the affected bets and refund the staked amount.
• Live bets are valid at the moment they are confirmed by the system. The 188bets is not responsible for connection delays that affect confirmation.
• In accumulator bets, if an event is cancelled, the odds for that event are set to 1.00 and the remaining results stand.
• Bets on e-sports events follow the specific rules of each title, including criteria for walkovers, interrupted matches, and cancelled maps.

The 188bets monitors unusual betting patterns and may limit or refuse bets in situations that suggest match manipulation. Bets placed after the official start of an event — with no live support available — may be cancelled.

7. Casino, Slots, and Other Games

The 188bets includes progressive slots, live casino (Baccarat, Roulette, and Blackjack with HD dealers), crash games, and instant win games. The following conditions apply:

• All casino games use certified random number generators (RNG), ensuring fair and unbiased results.
• The live casino is streamed in real time — if a transmission failure or disconnection occurs during a round, the result of that round is preserved and communicated to the player.
• Progressive jackpots accumulate stakes from all players. The displayed amount is updated in real time and may differ between the moment it is shown and the moment it is triggered.
• Crash games have outcomes determined by auditable algorithms — the multiplier for each round is calculated before it begins and can be verified by the player after it concludes.
• The 188bets is not liable for losses resulting from connection failures on the user's end during a gaming session.

8. Responsible Gambling

The 188bets believes betting is a form of entertainment — and that healthy entertainment has its limits. That's why the platform offers responsible gambling tools accessible directly from your account dashboard:

• Deposit limits — set a maximum deposit limit on a daily, weekly, or monthly basis.
• Betting limits — set a maximum amount you can wager per period.
• Temporary break — suspend your account for a set period (from 24 hours up to 6 months).
• Self-Exclusion — permanently close your account at your own request. Self-exclusion is irreversible for the minimum period established.
• Activity history — view your full betting, deposit, and withdrawal history at any time.

If gambling has stopped being fun and is starting to negatively affect your financial, emotional, or social well-being, please contact 188bets or visit our Responsible Gambling. Our team can guide you through the available resources and activate the necessary protection tools.

9. Privacy and Data Protection

The 188bets processes users' personal data in compliance with the General Personal Data Protection Law (LGPD — Law 13.709/2018). The data collected is used exclusively for:

• Identity verification and fraud prevention.
• Processing of deposits and withdrawals.
• Communications about your account, transactions, and promotions (with the option to unsubscribe).
• Compliance with legal and regulatory obligations.

The 188bets does not sell, transfer, or share your personal data with third parties for commercial purposes without your explicit consent. Payment data via Pix, boleto, card, and other methods is transmitted through encrypted channels (SSL). For detailed information on data collection, use, storage, and deletion, please visit our Privacy Policy.

10. Account Closure

You can request the closure of your account at the 188bets at any time via support chat or through the self-exclusion form in your account dashboard. Prior to closure, withdrawals of eligible real-money balances will be processed in accordance with the platform's standard timelines.

The 188bets may close or suspend accounts without prior notice in the following cases:

• Breach of Terms and Conditions.
• Providing false information or fraudulent documentation.
• Suspicion of criminal activity, money laundering, or financing of illegal activities.
• Proven bonus abuse or creation of multiple accounts.
• Abusive behavior toward the support team.

If an account is closed due to a terms violation, bonus balances will be forfeited. Real money deposits not tied to open bets will be returned to the account holder, minus any outstanding obligations.

11. Changes to the Terms

The 188bets may update these Terms and Conditions at any time. Changes take effect upon publication on the platform, with prior notice by email or account dashboard notification when the changes are significant.

Continued use of the platform after any changes take effect constitutes acceptance of the updated terms. If you do not agree with the changes, you must close your account before the effective date. The version currently in force is always the one available on this page, with the update date indicated at the top of the document.

12. Contact & Support

For questions about these Terms and Conditions, your account, transactions, or any other aspect of the services provided by 188bets, please reach out to our support team:

• Live chat — available 24 hours a day, 7 days a week, directly on the platform, in Brazilian Portuguese.
• Email — contato@188bets.wine — responses within 24 business hours.

Gold, Platinum, and Diamond members of the VIP Program have access to a dedicated personal manager, available via chat and WhatsApp with priority response times.

Formal complaints must be submitted by email with a detailed description of the situation. The 188bets is committed to reviewing and responding to all formal complaints within 5 business days.